Privacy Policy

When you contact SynXGlobal, request logistics services, inquire about a partnership, apply to the CMT1™ program, or express interest in a career, we collect the information you choose to provide. This may include your name, business name, email address, telephone number, areas of interest, and the content of your message.

Our website and service providers may also process technical information such as IP address, browser and device details, request timestamps, and security-verification data to deliver and protect the website.

• Respond to inquiries and evaluate requests for transportation, warehousing, logistics, carrier participation, CMT1™ development, employment, and business partnerships.
• Communicate about requested services, applications, appointments, and next steps.
• Operate, maintain, troubleshoot, and protect our website, systems, and business operations.
• Maintain business records, prevent misuse, and comply with applicable legal obligations.
• Send promotional communications only when permitted by applicable law and, where required, with your consent.

We use third-party providers to host and operate parts of our website, verify legitimate submissions, store inquiries, and deliver business notifications. These currently include Cloudflare services for website security and inquiry processing, and Resend for inquiry-related email notifications. Authorized service providers may process information on our behalf for these purposes.

We may also disclose information when required by law, to protect rights or security, or as part of a legitimate corporate transaction, subject to applicable law. We do not sell personal information in exchange for money.

Our website and its infrastructure may use cookies or similar technologies necessary for security, authentication, fraud prevention, and site operation. Cloudflare Turnstile is used to help distinguish legitimate visitors from automated traffic. Third-party services may collect technical data as described in their own privacy notices.

If additional analytics, advertising, or optional tracking tools are introduced, we will review this notice and any consent requirements before enabling them.

We keep inquiry and business information for as long as reasonably necessary to respond to requests, administer relationships, maintain appropriate records, protect our services, and meet legal obligations. Retention periods depend on the type of information and the reason it was collected. We delete or de-identify information when it is no longer needed, subject to lawful exceptions.

You may contact us to request access to, correction of, or deletion of personal information we hold about you, or to raise a privacy concern. We will review requests and respond as required by applicable law. We may need to verify your identity before fulfilling a request, and some information may be retained where legally permitted or required.

If you receive promotional email from us, you can opt out using the unsubscribe instructions in the message or by contacting us. Transactional or inquiry-related communications may still be sent when appropriate.

We use administrative and technical safeguards intended to protect information against unauthorized access, misuse, and disclosure. No website, electronic transmission, or storage system can be guaranteed completely secure. Please do not include Social Security numbers, payment-card information, medical details, or other highly sensitive information in general website inquiry forms.

Our business website is not directed to children under 13, and we do not knowingly seek personal information from children under 13 through its inquiry forms. If you believe a child has submitted personal information, contact us so we can review the matter.

Our website may link to websites or services operated by other organizations. Their privacy practices are governed by their own policies, and we are not responsible for those independent practices.

We may update this policy to reflect changes in our services, technology, or legal requirements. When we do, we will publish the revised policy on this page and update its effective date.